WELCOME TO YOCHIZUNI MANAGEMENT
- Refunds only granted for failed or unfulfilled services.
- No refunds after successful service.
- Requests must be made within 7 days.
- Refunds processed within 7 business days.
Service Terms and Conditions
- Yochizuni acts as facilitator, not waste collector.
- Users must follow local environmental laws.
- Carbon credits based on verified eligible waste.
- No exchange of toxic or illegal waste.
Booking Policy
- Bookings via app/website.
- Cancellations at least 24 hours prior.
- Missed appointments may incur penalty.
Payment Policy
- Payments via FPX, card, or e-wallet.
- Full payment upon booking or post-service.
- Secure transaction handling.
- Report disputes within 5 business days.
Security Policy
- SSL encryption for all user data.
- Secure password storage.
- Timely breach notifications.
- Regular audits and backups.
Disclaimer
These policies are provided as general guidelines for Yochizuni Management’s digital operations. While they are written with compliance to the Personal Data Protection Act (PDPA) in Malaysia, they do not constitute legal advice. For legal validation, please consult a qualified legal advisor. All branding and service details should be customized to reflect current operations and legal obligations.